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Miracle Information Services will identify disaster recovery or service continuity requirements on the basis of the customer’s business priorities.

Formal plans and support contracts are then developed to ensure that these requirements are met in the event of prolonged service failures and disasters that impact the customer.

Miracle Information Services will then ensure that service continuity plans are kept up-to-date to ensure they reflect the changing manner in which services are delivered to the customer and the customer’s changing requirements.

Finally, Miracle Information Services will test the plans, on an annual basis, to ensure that they continue to meet the customer’s requirements.

Case Studies (click on the image to enlarge)

 

 
CASE STUDIES

> Carters
Carter Retail Equipment Ltd is a member of Carter Thermal Industries...


> Module Systems
In order to reduce inventory and increase supply-chain efficiency...


> Princess Yachts
Princess Yachts International was originally founded in 1965 as Marine Projects (Plymouth) Ltd to fit out and charter the ‘Project 31’...


> Disaster Recovery
Miracle Information Services will identify disaster recovery or service continuity requirements...


> Support / Helpdesk (NSK)
Our helpdesk support centre is based at Mountain Ash, South Wales.  At our HSC (Helpdesk Support Centre), all calls are recorded and processed...